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Banking solutions for individual customers

As part of the efforts to alleviate the economic and financial burdens caused by the Coronavirus (COVID-19) outbreak, we would like to inform our customers that they will be able to benefit from the following banking solutions :

  • All Arab Bank individual customers who have Personal, Auto & Housing Loans are eligible for one month installment deferment. The applicable interest will continue to be calculated normally without deducting any additional postponement fees. Customers can apply by calling 04-4450000 Or sending us a Secure Mail through “Arabi Online” service until 22/4/2020.
  • Free online funds transfers (inward and outward within the UAE). Valid for 3 months starting 23/03/2020.
  • Reduced cash withdrawal fees from other banks ATMs (AED 1 /transaction).Valid for 3 months starting 23/03/2020.
  • 50% off the credit card cash advance fee valid for 3 months starting 23/03/2020.
  • Credit Card monthly payment for the upcoming month will not be deducted. The applicable interest will continue to be calculated normally without deducting any late payment fees. Customers who wish to make their monthly credit card payment can do so through our digital banking services “Arabi Online & “Arabi Mobile “app.
For more information, please call our Customer Contact Center on 04-4450000